Miscellaneous Info

Mail Classes

Miscellaneous Information

Mail Services serves as the mail distribution hub for all department and student mail.

Outgoing Mail

Both Campus and USPS mail-boxes and/or mail-slots are located at each Campus Post Office. This mail is collected at 3:00PM each workday.

Remember -- all off-campus mail requires the correct postage.

Off - Campus Student Registration

If an off-campus/commuter student would like to use the Student Mail System they must contact Mail Services at MailQuestions@ipo.rutgers.edu. Upon receipt of the request a member of the Mail Services Management team will work with the student to setup the students address an add the student to the Mail Services applications

Returns / Unclaimed Packages

If a student fails to retrueve their item(s) during the semester it will become eligile for return/forwarding at the end of the semester. During the summer month's packages more than 30 days old will be returned/forwarded. If your package is less than 30 days old at the end of the semester it will be held until it reaches 30 days and then it will returned/forwarded.

Missorted Mail

Please bring any missorted mail to the service window, or, place it in the appropriate slot at the Campus Post Office.

Food Delivery
Rutgers Mail Services is not responsible or equipped to handle food deliveries from any couriers. Mail Services will try to expedite food deliveries as soon as possible.

Emailing Mail Services

When sending inquires to mailquestions@ipo.rutgers.edu and/or mailquestionsnewark@ipo.rutgers.edu please include the following information:

    -    Name that is registered with Rutgers University (no nicknames)
    -    ID Number
    -    Tracking number for a package
    -    Any other information related to your inquiry

This information is needed to ensure quicker resolution of your inquiry


Packages received before a student has opted-in for notifications from lockers

If a package is received before the student has opted-in for notifications, the package will be set aside so the customer service reps can send the student an email informing them that in order to deliver their item to the lockers they need to Opt-in. The student must respond to the Customer service rep as soon as they Opt-in so that they know the package can now be delivered.

Passport Information
Passport services are not available at the campus post offices; please visit the Kilmer Post Office for additional information